Please note -- due to the Global Pandemic, unfortunately we are unable to guarantee we will be able to ship your order with your chosen carrier/method at checkout, or possibly at all. We have had issues in the past 12 months with orders taking longer than expected to arrive, being returned to us due to carriers suspending their service to your area, or not being able to process orders with your chosen carrier/method at the time of shipping due to their services changing or being suspended.

We are doing the best we can to stay on top of the most affordable and reliable shipping options for our customers but please bear with us during this unprecedented time - AND KEEP AN EYE ON YOUR EMAILS FOR UPDATES FROM US.

If we are unable to deliver your order to you within a reasonable timeframe we will of course refund in you full. Please note that what is considered "reasonable" is fluid based on what sort of shipping options are available at the time you placed your order and unfortunately we cannot be held responsible for; any changes, made by any carriers, at any time (before, during, or after your order is placed or shipped). 

We apologise again for any delays or disruptions and assure you we are doing our best. 

 

Kind Regards,

Leonie
Owner/Designer
Others

If you have any questions regarding your order please respond to your confirmation email or send one directly to hello@others.nyc

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